ULTRACARE™
Effective January 1st, 2024
Our mission is to create unrivaled experiences for our customers.
ULTRACARE™ is our way of making sure that happens.
Purchase with peace of mind knowing that UV Products come with ULTRACARE™, which includes the following:
- 14-Day Satisfaction Guarantee - or we’ll buy it back
- Lifetime Warranty
Lifetime Warranty
Eligible ULTRAVIEW products are guaranteed against manufacturer and material defects for their entire active lifetime.
Damage caused by misuse or mishandling is not covered. Modification, alteration, or disassembly immediately voids the warranty.
To file a warranty claim
Follow the steps outlined below:
- Click the button below to fill out a warranty claim form
- Once approved, we will email you return instructions
- Ship the product back to us for evaluation*
- We will repair or replace** the item at no cost to you
*If we find that the product or problem is not covered under warranty, we will contact you with reasonable repair and shipping costs.
**UV Products that have been discontinued and/or can no longer be replaced or repaired, may be subject to an account credit of the original purchase amount (verified with a receipt of purchase)
***UV Products purchased from a non-authorized dealer/person are not covered under ULTRACARE™. The product may be eligible for a service or repair, however charges will apply.
****UV 1K Arrows are not covered under ULTRACARE™.